Testimonials
At R.T. London, we value and appreciate all of our customers, and we'd especially like to thank those who've been kind enough to share these testimonials.
The names are available upon request.
"With the opening of the school year now behind me, and things calmed down quite a bit more, I just wanted to take a moment to say thanks for all your help with our purchase this fall for our new student apartments.
Everything arrived in wonderful condition, and it was exactly the right fit & feel for what we wanted for our students in this new building. I greatly appreciate all the help & hard work you offered to us all the way up here in Anchorage.
Thanks once again, and I look forward to being in touch with you in the future."
Director or Residential Life
Anchorage, Alaska
"We selected R.T. London because of the superior quality and versatility of the room furniture. Within the next three years all 1,400 sets of room furniture will be replaced with the modular units from R.T. London. Student satisfaction and feedback has exceeded our expectations."
Vice President of Student Development
Kankakee, IL
"We appreciate R.T. London's honesty and integrity in making sure that our institution received a product that we wanted. They worked with us to maintain an attractive product and yet meet our budget. We appreciate the way they stand by their 25-year warranty and will follow-up on their product well after a project is complete. We look forward to continue doing business with R.T. London."
Interior Designer
Moscow, ID
"In our fifteen year working relationship with R.T. London, we have found their products to be durable, attractive and innovative. Our students appreciate the modularity of the furniture and our staff appreciates the ease of maintenance. R.T. London always goes the "extra mile" in their service and treat us as though we are their only client. The partnership that has developed between R.T. London and our staff has proven to be successful because of our shared goal: providing our students with high quality, reliable furniture."
Director of Housing and Manger of Housing Design Services
West Coast, CA
"Norse Furniture, now R.T. London, has always offered a good product at a good price. This gets them in the door, but what has made them our consistent supplier of residence hall furniture for the last 13 years has been their service.
We are not a large campus with a huge furniture budget, but I have always felt as though our furniture needs are a high priority for the staff at R.T. London. While service can often be seen in the big things, it is usually measured in the little things - a willingness to work with our needs and schedule; a follow through that makes sure the product and installation are right and continue to be right; and a flexibility that ensures a product and service that is fit to our particular campus.
Occasionally new challenges arise. It is a pleasure working with a furniture vendor that is oriented toward solutions.
Bottomline-our students like the furniture. It is attractive and functional. We know that our students have to come first. R.T. London has demonstrated time and again that they understand this as well - even when it means altering a design or scheduling an extra delivery.
It has been my pleasure to work with Lyle Morse and his staff over the years."
Director for Residential Life
Tacoma, WA
"After an extensive demonstration project that lasted 15 months, evaluating over a dozen different companies, we selected Norse Furniture (now R.T. London ). Residents and maintenance staff liked the style, flexibility, quality and modular construction. The delivery and installation of the product went as planned without a hitch. After five years of service the furniture still looks brand new. We couldn't be more pleased."
Housing Director
Northern, CA
"We have been buying your furniture for over twenty-five years and it has been a very positive experience.
You have been easy to work with and willing to be flexible even when we changed things at a late date. Your company builds excellent furniture and does more than just guarantee it's work. If there ever was a problem you were a phone call away with the answers to the problem. Some times you even found problems before we discover them and called and state that you would fix them at our convenience.
We have the utmost confidence that when you agree to something that is what will happen. The furniture will be built to the specifications that were bid and the furniture will be delivered on the date specified. Yours is one of the very few companies that I have dealt with that your word is better than a contract.
Norse Furniture has been a quality company and I know that the new company R.T. London will continue the tradition of building quality furniture at reasonable prices. Lyle, thank-you for your twenty-five years of service."
Associate Director
Pullman, WA
"When our residence hall furniture needed to be replaced, R.T. London provided a great product that by far exceeded our expectations. The versatility and appeal of R.T. London ’s furniture has made everyone a winner - including admissions, residence hall, and facility staff and most importantly, the students! I would highly recommend partnering with R.T. London for your campus furniture needs."
Facilities Director
Muskegon, MI
"We have made major purchases of furniture for a number of years from R.T. London and appreciate the quality, styles and follow-up services available to us. Not only is the furniture beautiful and functional, but it holds up exceptionally well even with hard use by students. The staff is thoroughly professional, knowledgeable and helpful, and prices are reasonable. We anticipate purchasing from the firm as our vendor of choice for many years to come."
University President
Milwaukee, WI
"I have had the opportunity to use R.T. London ’s student room and lounge furniture at two different colleges. At my first institution, we held a furniture exposition that showcased student room furniture from five furniture companies. After testing the furniture, students and physical plant personnel enthusiastically selected R.T. London ’s product based upon practicality, appearance and quality. Additionally, R.T. London ’s Modular Furniture System afforded students the maximum amount of flexibility in personalizing their individual living space. This was the single most important feature for our students.
While this furniture has required virtually no customer service, R.T. London has consistently demonstrated its commitment to customer satisfaction through regular communication with college officials and visits to the campus. Without any doubt, our purchase of R.T. London furniture was a wise investment in our long-range plan for retaining students."
Vice President Student Affairs
Newberry, SC
"Our college has purchased its residence hall furniture from R.T. London since 1995. The high level of student satisfaction together with the quality, flexibility, and ease of maintenance makes the furniture the best choice for us. Add to that, the responsiveness and attention of our sales rep, and one can understand why we expect to be with R.T. London for a long time."
Vice President for Financial Affairs
Elmhurst, IL
"R.T. London has always been very receptive to our needs and requests. Our oldest R.T. London furniture was purchased in 1988 and is still in wonderful condition. Students appreciate the variety of ways it can be managed, as many times as they desire in a year."
Assistant Director of Residence Life
Grand Rapids, MI
"In 1994, we initiated an evaluation of furniture for our residence halls. We had experienced mixed results from previous installations of several vendors. At about that time R.T. London began marketing their Modular Furniture System in Wisconsin. Our evaluation of this system placed it well above other companies.
The student response was quite positive, as the flexibility and space-saving characteristics are very meaningful to them. Also the physical plant and custodial staff greatly appreciate the little to no maintenance and the flexibility of this furniture. The quality of materials and attention to details in the furniture are exceptional. And no company approaches R.T. London on service. Delivery trucks are on time and they follow every order to ensure satisfaction.
We intend to continue our residence hall refurbishing program with R.T. London."
Director of Campus Services
Appleton, WI
"In designing our new residence hall it was important to have furniture which would provide the greatest versatility and durability possible while maintaining the aesthetic appeal of the building. R.T. London ’s product has exceeded our expectations in each of these areas."
Director of Campus Life
Romeoville, IL
"We have purchased room furniture and lounge tables from R.T. London for several years now. It has and continues to hold up well, and the students make the most of it. I continue to go back to R.T. not only because of the quality and reliability of their product, but because their service has been excellent as well."
Associate Dean of Students
Grand Rapids, MI
"Our students love the modular furniture system from R.T. London, not only in the traditional hall setting, but also in our upper-class apartments. The variety of configurations possible allow students to have a more individual and personalized living space."
Director of Residence Life
Grand Rapids, MI