Work at RT London

Job Description

RT London is a domestic furniture manufacturer serving the needs of higher education, government contracts, human services, and related markets. We focus on innovative design and outstanding durability. Design, engineering, and manufacturing are all done in-house in Grand Rapids, Michigan.

We have an immediate need for an Upholstery Team Lead. This position manages daily upholstery operations while working hands-on with the team to execute all core manufacturing processes, from frame preparation through final covering and trim. This role ensures production targets, quality standards, safety expectations, and labor efficiencies are achieved while serving as the primary liaison to the Production Supervisor.

This position’s schedule is 1^st shift, Monday – Thursday 6:00am-4:00pm. Production runs overtime on Fridays and Saturdays as needed.

Responsibilities

• Lead and participate in all aspects of the upholstery manufacturing process, including framing, foam application, fabric cutting, covering, trimming, and final preparation
• Review work orders and production schedules to determine material requirements and sequencing
• Interpret Bills of Materials (BOM) to verify correct material usage in designated production areas
• Delegate daily tasks and coordinate workflow to meet production deadlines and labor standards
• Monitor cycle times and report labor or standard inaccuracies to the Production Supervisor
• Accurately record and claim production activity within the ERP system
• Drive labor efficiency and contribute to cost-of-goods control initiatives
• Ensure all team members are properly trained on quality standards, policies, and inspection check sheets prior to independent production work
• Maintain a safe working environment by modeling safe behaviors and reinforcing safety protocols
• Identify and promptly escalate safety, quality, attendance, conduct, or performance concerns
• Filling in for the Production Supervisor when required
• Perform additional duties as assigned to support departmental objectives.

Qualifications

• Prior experience in upholstery or furniture manufacturing required; leadership or lead experience preferred
• Strong working knowledge of upholstery construction, materials, and production flow
• Ability to read and interpret work orders, production schedules, and Bills of Materials
• Hands-on mechanical aptitude and comfort using hand tools and power tools
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced production environment
• Demonstrated ability to lead, motivate, and hold team members accountable while maintaining a positive and professional demeanor

Physical Requirements & Working Conditions

• Must be able to on feet for the entirety of a 10-hour shift
• Be able to lift, push, and pull materials weighing up to 50 lbs
• This position requires bending, kneeling, and reaching
• Must be comfortable working in temperature variations depending on the season and facility ventilation

Benefits

• Weekly pay schedule
• Health benefits BEGIN ON DAY ONE – medical, dental and vision
• Paid time off package as well as paid holidays
• Competitive pay with opportunity for career growth
• Health Saving Account with employer contribution
• 401(k) Plan with company match
• Company-paid group life insurance
• Employee Referral Program

Job Description

RT London is a domestic furniture manufacturer serving the needs of higher education, government contracts, human services, and related markets. We focus on innovative design and outstanding durability. Design, engineering, and manufacturing are all done in-house in Grand Rapids, Michigan.

We are seeking a Product Solutions Specialist to bridge the gap between interior design, product management, and sales execution. This is a unique hybrid role designed for a self-starter who can navigate the technical complexities of commercial furniture bids while also driving the creative strategy behind our product portfolio.

This position does not just track orders; they will lead the end-to-end bid process, manage national contracts, and empower our sales team with the tools and design assets they need to win. Reports to the VP of Sales & Marketing.

Key Responsibilities:

Strategic Bidding & Contract Management

• Lead the end-to-end bid process to clearly communicate the company’s value proposition and ensure final packages fulfill brand promises
• Manage national and state contracts, proactively identifying and resolving gaps in collaboration with the sales team
• Maintain master pricing lists and ensure accuracy across published price lists and CIL/CET catalog data

Product Development & Launch

• Drive new product development by contributing innovative ideas and market-aligned concepts to the team
• Execute product launches, including the creation of specialized marketing collateral to ensure successful market entry
• Develop and maintain design assets for the company website and product support materials to ensure brand consistency

Sales Enablement & Communication

• Support the sales lifecycle by assisting with the training and onboarding of new sales representatives
• Provide advice on product positioning, prepare quotes and answer questions
• Review furniture orders and submittals for accuracy in specifications, finishes, and configurations
• Deliver effective product updates, success stories, and case studies to both the sales team and customers
• Generate sales reports to provide data-driven insights into product performance, trending sales, and potential discontinuations

Digital Presence & Brand Consistency

• Marketing Assets: Maintain the company website and product support materials; manage social media channels (LinkedIn, Instagram) to drive brand engagement
• Visual Standards: Ensure all proposal materials and product documentation align with brand standards and "face-to-market" positioning

Qualifications:

• Bachelor’s Degree in Interior Design or equivalent
• Proficiency in CET, Spec, CAP or similar and Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Working knowledge in additional 3D modeling software (AutoCAD, Rhino, Sketchup, etc.)
• Interest in traveling occasionally to support project tasks and attend trade shows
• Must be flexible and thrive in a fast-paced environment
• Strong organizational and multi-tasking skills
• Ability to work in a team environment as well as independently
• Excellent written and verbal communication skills
• Maintains strong attention to detail and proven problem-solving skills
• Ability to prioritize tasks based on importance and deadlines

Physical Requirements & Working Conditions

• This position operates onsite in an office environment with minimal exposure to a manufacturing setting, including machinery, moving equipment, wood dust, and noise
• Must be able to sit or stand for extended periods and frequently use standard office equipment
• This position requires regular walking, bending, and reaching as well as occasional lifting, carrying, pushing, or pulling up to 25 pounds

Benefits

• Weekly pay schedule
• Health benefits BEGIN ON DAY ONE – medical, dental and vision
• Paid time off package as well as paid holidays
• Competitive pay with opportunity for career growth
• Health Saving Account with employer contribution
• 401(k) Plan with company match
• Company-paid group life insurance
• Employee Referral Program

Job Description

RT London is a domestic furniture manufacturer serving the needs of higher education, government contracts, human services, and related markets. We focus on innovative design and outstanding durability. Design, engineering, and manufacturing is all done in-house in Grand Rapids, Michigan.

We have an immediate need for a dependable, detail-oriented Production Associate for the Upholstery department to support our manufacturing operations. Previous upholstery or manufacturing experience is preferred, but not required.

This position’s schedule is 1^st shift, Monday – Thursday 6:00am-4:00pm. Production runs overtime on Fridays and Saturdays as needed.

Key Responsibilities

• Read work orders to determine types and amounts of materials required to cover work pieces
• Pad, cover, trim, and finish lounge furniture in accordance with design specifications and quality standards
• Apply padding and materials to provide proper support, texture and preservation of design contours
• Assisting in various areas of the department as needed, including building wooden frames, gluing foam to frames, cutting fabric, and moving materials between workstations
• Perform basic, routine maintenance and cleaning of tools and equipment
• Follow all safety policies, procedures, and regulations, including the proper use of personal protective equipment (PPE)

Desired Qualifications

• Previous upholstery or manufacturing experience is preferred, but not required
• Proficient with measuring instruments, hand tools, and power tools
• Strong time management and interpersonal communication skills
• Attention to detail and an eye for quality deviations
• A positive attitude and a willingness to learn each function in the department

Physical Requirements & Working Conditions

• Must be able to on feet for the entirety of a 10 hour shift
• Be able to lift, push, and pull materials weighing up to 50 lbs.
• This position requires bending, kneeling, and reaching
• Must be comfortable working in temperature variations depending on the season and facility ventilation

Benefits

• Weekly pay schedule
• Health benefits BEGIN ON DAY ONE – medical, dental and vision
• Paid time off package as well as paid holidays
• Competitive pay with opportunity for career growth
• Health Saving Account with employer contribution
• 401(k) Plan with company match
• Company-paid group life insurance
• Employee Referral Program

Job Description

RT London is a domestic furniture manufacturer serving the needs of higher education, government contracts, human services, and related markets. We focus on innovative design and outstanding durability. Design, engineering, and manufacturing are all done in-house in Grand Rapids, Michigan.

We have an immediate need for an Inventory Specialist who owns material flow from receiving through production support. This position is detail oriented, a proactive problem solver and has excellent interpersonal communication skills. 2-3 years in inventory control, materials coordination, or supply chain support in a manufacturing environment preferred.

This position’s schedule is 1^st shift, Monday – Thursday 6:00am-4:00pm. Production runs overtime on Fridays and Saturdays as needed.

Key Responsibilities:

• Perform daily inventory transactions, including receipts, adjustments, and transfers within the ERP system
• Conduct regular cycle counts and coordinate year-end physical inventor
• Investigate and resolve any inventory discrepancies promptly.
• Maintain accurate records of inventory levels, stock movements, and status updates
• Ensure proper labeling, organization, and storage of all materials and components
• Analyze material usage and recommend inventory optimization strategies to reduce waste and carrying costs
• Purchase and maintain adequate stock levels of hardware, edge banding, finishes, non-inventory production supplies, and packaging materials
• Source materials from approved suppliers and identify opportunities for cost efficiency and quality improvements
• Track purchase orders and follow up with suppliers to ensure on-time delivery
• Pull and stage hardware kits for assembly and bag hardware for shipping
• Collaborate with assembly and shipping departments to ensure materials are available and prepared as needed
• Support production by providing real-time updates on inventory availability or shortages
• Cross-trained to support other operational roles including:
  • Scheduling – assist with production scheduling and job prioritization
  • Purchasing – provide backup support for purchasing other materials or components
  • Receiving – assist with incoming materials, inspection, and system entries
  • Quality Control – support inspection processes to ensure material and product quality
• Support continuous improvement initiatives for warehouse and production operations
• Maintain Standard Operating Procedures (SOPs) for inventory handling and control
• Report KPIs such as inventory accuracy, turnover rates, and material shrinkage
• Assist with initiatives to ensure an efficient and safe work environment
• Collaborate with Finance for cost-of-goods reporting and reconciliation
• Identify and implement improvement opportunities in inventory workflow, ERP processes or material handling
• Other duties as assigned

Qualifications

• High school diploma or equivalent required; post-secondary education in supply chain, logistics, or related field preferred
• Minimum 2–3 years of experience in inventory control or materials management, preferably in a manufacturing environment
• Proficient with ERP or MRP systems
• Strong Microsoft Excel and data analysis skills
• Basic understanding of BOMs (Bills of Materials) and manufacturing processes
• Strong attention to detail and accuracy
• Excellent communication and organizational skills
• Problem-solving mindset with a proactive attitude
• Ability to work both independently and collaboratively across departments

Physical Requirements & Working Conditions

• This position operates on-site with exposure to a manufacturing setting, including machinery, moving equipment, wood dust, and noise
• Must be comfortable working in temperature variations depending on the season and facility ventilation
• Ability to sit for long periods of time while at a computer
• Ability to stand and walk for extended periods while on the production floor
• Ability to lift up to 50 lbs. and operate basic material handling equipment

Benefits

• Weekly pay schedule
• Health benefits BEGIN ON DAY ONE – medical, dental and vision
• Paid time off package as well as paid holidays
• Competitive pay with opportunity for career growth
• Health Saving Account with employer contribution
• 401(k) Plan with company match
• Company-paid group life insurance
• Employee Referral Program

Job Description

RT London is a domestic furniture manufacturer serving the needs of higher education, government contracts, human services, and related markets. We focus on innovative design and outstanding durability. Design, engineering, and manufacturing are all done in-house in Grand Rapids, Michigan.

We are currently looking for an Industrial Sewing Machine Operator (Sewer). The Sewer operates a sewing machine to join cut fabric parts to fabricate upholstery coverings for furnishings. Addition aspects of the job involve sewing pull bands into the seams of upholstery parts, and sewing welts into upholstered furniture covers.

This position's schedule is 1^st shift, Monday – Thursday 6:00am-4:00pm. Production runs overtime on Fridays and Saturdays as needed.

Responsibilities

• Operating sewing machine to prepare and sew upholstery covers, trim, etc. for mounting
• Cutting stacks of upholstery fabric to specifications, working from templates or patterns
• Planning material usage to minimize waste
• Sewing pull bands into the seams of upholstery parts and sewing welts into upholstered furniture covers
• Following all safety guidelines and regulations

Qualifications

• Prior experience as a sewing machine operator in a manufacturing or production setting required
• Ability to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Strong attention to detail
• An active person with a positive attitude and enthusiasm for learning
• You can effectively manage your time and communicate well with a team
• You take pride in production

Physical Requirements & Working Conditions

• This position works in a production/manufacturing environment with exposure to moderate noise levels from sewing machines and related equipment.
• Mild climate-controlled facility; may experience temperature variations typical of manufacturing operations.
• Ability to sit for extended periods while operating industrial sewing equipment
• Frequent use of hands, wrists, and fingers for fine motor tasks, including guiding fabric
• Continuous foot control operation (pedal use) to regulate stitching speed
• Ability to handle and maneuver bulky upholstery components, including cushions, panels, and assembled covers up to 25 lbs
• Ability to bend, reach, twist, and perform light material handling as needed
• Strong visual attention to detail to inspect stitch consistency, seam alignment, pattern matching, and material defects

Benefits

• Weekly pay schedule
• Health benefits BEGIN ON DAY ONE – medical, dental and vision
• Paid time off package as well as paid holidays
• Competitive pay with opportunity for career growth
• Health Saving Account with employer contribution
• 401(k) Plan with company match
• Company-paid group life insurance
• Employee Referral Program

Job Description

RT London is a domestic furniture manufacturer serving the needs of higher education, government contracts, human services, and related markets. We focus on innovative design and outstanding durability. Design, engineering, and manufacturing is all done in-house in Grand Rapids, Michigan.

We have an immediate need for a detail-oriented, forward-thinking Furniture Design Engineer to support the bridge between our design team and manufacturing operations. 3–5 years in furniture, casegoods, millwork, cabinetry, or a similar fabricated product preferable. Reports to Engineer Manager.

Key Responsibilities

• Engineer new product lines from concept through production: testing, prototyping, creating 3D models, assemblies, and detailed drawings using Autodesk Inventor
• Ensure new products follow company standards and manufacturing practices
• Apply basic problem-solving skills to work assignments
• Create and maintain Bills of Materials
• Support front-end departments and manufacturing production teams to improve efficiency and resolve issues
• Develop installation instructions as needed
• Quoting custom product requests
• Assist with managing warranty claims and determining timely resolutions
• Create ECNs as needed
• VA/VE activities
• Curiosity to learn many facets of RT London products, manufacturing methods, and business
• Effective collaboration and communication with peers and customers
• Performs additional responsibilities as required to achieve business objectives

Qualifications

• Proven work experience as a Product Engineer or similar role required
• Degree in Engineering or related field preferred. Proven work experience with 3-5 years in a similar role preferred
• Knowledge of furniture construction and technical design a plus
• Knowledge of production processes and standards
• Experience with 3D modeling. AutoCAD Inventor is preferred
• Proficiency in ERP systems. Infor Syteline a plus
• Familiar with BOM structure. Creating BOMs a plus
• Critical thinking and problem-solving skills
• Strong communication and presentation abilities
• Troubleshooting expertise and attention to detail

Physical Requirements & Working Conditions

• This position operates on-site in a professional office environment with exposure to a manufacturing setting, including machinery, moving equipment, wood dust, and noise.
• Must be comfortable working in temperature variations depending on the season and facility ventilation.
• Ability to sit for long periods of time while at a computer
• Ability to lift and/or move up to 25 pounds occasionally
• Manual dexterity sufficient to operate a computer, handle small components, and review physical product samples

Benefits

• Weekly pay schedule
• Health benefits BEGIN ON DAY ONE – medical, dental and vision
• Paid time off package as well as paid holidays
• Competitive pay with opportunity for career growth
• Health Saving Account with employer contribution
• 401(k) Plan with company match
• Company-paid group life insurance
• Employee Referral Program

Job Description

RT London is a domestic furniture manufacturer serving the needs of higher education, government contracts, human services, and related markets. We focus on innovative design and outstanding durability. Design, engineering, and manufacturing is all done in-house in Grand Rapids, Michigan.

We have an immediate need for a reliable, detail-oriented Production Associate for the Assembly department to support our manufacturing operations. Previous assembly or manufacturing experience is preferred, but not required. Reports to Production Supervisor.

Key Responsibilities

• Assemble furniture components accurately and efficiently by following written work instructions, blueprints, and specifications
• Performing fit and alignment adjustments
• Ensure that quality standards are followed and that any deviations are reported
• Perform basic, routine maintenance and cleaning of tools and equipment
• Follow all safety policies, procedures, and regulations, including the proper use of personal protective equipment (PPE)

Qualifications

• Must be able to on feet for the entirety of a 10 hour shift
• This position requires the use of hand/power tools (hammer, drills, etc.) to assemble furniture
• Be able to lift 40 lbs. multiple times a day
• Attention to detail and an eye for quality deviations
• A positive attitude and a willingness to learn each function in the department

Physical Requirements & Working Conditions

• Must be able to on feet for the entirety of a 10 hour shift
• Be able to lift, push, and pull materials weighing up to 50 lbs.
• This position requires bending, kneeling, and reaching
• Must be comfortable working in temperature variations depending on the season and facility ventilation

Benefits

• Weekly pay schedule
• Health benefits BEGIN ON DAY ONE – medical, dental and vision
• Paid time off package as well as paid holidays
• Competitive pay with opportunity for career growth
• Health Saving Account with employer contribution
• 401(k) Plan with company match
• Company-paid group life insurance
• Employee Referral Program

Job Description

Don’t see a position that fits your skills? We are always looking for talented, motivated individuals to join our team. By submitting a general application, you will be considered for future openings across various areas of the company.

Potential areas include:

• Manufacturing & Production (assembly, machine operation, finishing, quality control)

• Warehouse & Logistics (shipping, receiving, material handling, forklift operation)

• Engineering & Design (product design, drafting, CAD, continuous improvement)

• Sales & Customer Service (account management, inside sales, customer support)

• Office & Administrative (finance, marketing, purchasing)