Our goal is to always be the best possible answer for your needs—building high-quality furniture, offering a collaborative approach to design, and continually exceeding expectations for service. As a company, it’s been this way from the beginning.
Our approach to service goes well beyond the initial sale. From day one, you’ll benefit from an interior design team to assist with furniture and finish choices, or help you visualize your new environment. Next, we ensure delivery and installation are on time, and to your complete satisfaction. And, if you’d like, we can even store your investment at no added cost until it's ready to be installed. With us, your service experience isn’t complete until you’re fully satisfied.
Our experienced interior design team can assist with furniture and finish choices, or help you visualize your new environment. We can also help customize a product to fit your needs, or create an entirely new product.
RT London products stand up to rigorous use and most are backed by an industry leading 25-year warranty. For you, this means years of value. For us, it’s a reason to continue building highly relevant furnishings that we can stand behind as a company.
Construction matters, and our products are built to last. All RT London products are made in the U.S. and stand up to rigorous use. From initial design to the final stitch of upholstery, you’ll benefit from U.S.-based know-how. This includes manufacturing facilities located in Michigan, and Washington.
Our goal is to provide resourceful, sustainable solutions. We focus on sustainability efforts such as reducing waste and harmful emissions, while utilizing recycled and renewable materials. We also believe in tapping into alternative energy sources and supporting sustainable forestry practices around the world.
Our dedicated Customer Service team works directly with the people building your furniture, giving them the ability to really understand the products we offer. From that initial phone call to your product hitting the assembly line, RT London oversees the entire process.