As part of Mayor Bowser’s initiative to improve housing for vulnerable populations, the District of Columbia aimed to replace overcrowded shelters with a more humane, stable option. They needed a safe, welcoming facility in Ward 6 with individual housing units, family bathrooms, and communal spaces to support women and children facing homelessness. The solution had to offer privacy, security, and comfort while accommodating the demands of short-term housing.

Beginning in 2020, RT London worked closely with the Department of Human Services to provide furniture solutions tailored to the unique needs of The Aya. Each floor’s 10 housing units, community rooms, and private spaces were furnished with a mix of metal and wood designs—built for durability yet visually warm and inviting. Using product lines like Essix, Essentials, Rowdy, and Lucy Lounge, RT London emphasized comfort, safety, and vibrancy to foster a sense of dignity and stability for families in transition.